Golfshot Support Center
Knowledge Base
Android FAQ
Golfshot Plus
Strokes Gained
Auto Shot Tracking Wear OS
- What is SwingML?
- What if the SwingML Auto Tracking software is not loading successfully on my Wear device?
- What is Audio/Haptic Feedback?
- What devices support Auto Shot Tracking?
- How do I know if I am currently Auto Shot Tracking?
- Where can I view Tracked Shots?
Scoring
- Why is my score wrong?
- How do I change between Stroke Play and Stableford?
- What is "Calculate Net Scores"?
- What are the dots on the scorecard?
- What is my course handicap?
- How is my Golfshot Average to Par calculated?
GPS Features
- Why does the Pin location distance not show on my watch?
- How do I adjust the Pin location?
- How do I use Auto Advance?
- How do I track shots on my Android phone?
- What can I do to improve my GPS accuracy?
- Why aren't my aerial images showing?
Android Wearables
Handicap Index®
General Features
- How do I save 9 hole rounds?
- Why do I receive notifications about the Golfshot app on my device?
- How to I use my tee times coupon code Pro benefit?
- What if I am having display issues?
- What devices are compatible with Golfshot on Android?
- How do I end a round?
Voice
iOS FAQ
Membership and Account Management
Practice
Auto Strokes Gained
Swing ID
- Why does my Swing ID dashboard display NA?
- What if my Swing ID data is not shown?
- Where is my Swing ID data shown?
- What devices work with Swing ID?
- What are the Swing ID settings?
- Is Swing ID compatible on the Range or during Practice?
Auto Shot Tracking Feature
- How do I adjust my club during Auto Shot Tracking? ★
- What if the club icon on my watch is red?
- How do I set up the Auto Shot Tracking feature for my Apple Watch?
- What is Audio/Haptic feedback?
- What wrist should I wear my watch on?
- Where can I view Tracked Shots?
Voice
Golfscape AR
- Why is my screen black when I open Golfscape?
- Why does my screen freeze when I open Golfscape?
- What if I need help with Golfscape?
- How do I score from the Golfscape view?
- Can I buy Golfscape features without purchasing Golfshot Pro or Champions?
- How much does Golfscape cost?
Scoring
- How do I set up my Golfshot Average to Par?
- How is my Golfshot Average to Par calculated?
- What is my course handicap?
- What are the dots on the scorecard?
- What is "Calculate Net Scores"?
- How do I change between Stroke Play and Stableford?
GPS Features
- What is Tournament Mode?
- Why does the Pin location distance not show on my watch?
- What does the color of flag indicate?
- How do I adjust the Pin location?
- What are Club Recommendations?
- Why is Weak GPS displayed on my GPS screen?
General Features
- How do I favorite a course?
- What score do I enter?
- Where can I find my saved tracked shots?
- Can I remove a shot from being considered in statistics or averages?
- Can I manually add a tracked shot?
- How do I edit tracked shots?
Golfshot Plus
Handicap Index®
- How do I post Golfshot rounds to my Handicap Index®?
- Is Golfshot compatible with the World Handicap System?
- Why do rounds posted show as away on GHIN.com?
- Why is my score for posting to GHIN different from my gross score?
- How can I get a Handicap Index® ?
- Why can’t users under the age of 18 use this feature?
Apple Watch®
- Why is my Apple Watch showing 999 distance?
- What is Haptic Feedback?
- Do I need to use Bluetooth with my Apple Watch?
- Golfshot is not staying active on my Apple Watch during my round?
- Do the GPS distances come from the watch or the phone?
- How do I play a round on Apple Watch?
Golfplan
- What languages are available for Golfplan?
- How do I favorite a video?
- Who are the experts?
- How can I update my Recommended Videos?
- How is Golfplan personalized for my game?
- Do Golfplan videos use storage on my mobile device?
GolfNow Tee Times
- How do I apply my tee time coupon Pro member benefit?
- Do you charge a transaction fee?
- What about sales tax?
- Why do you offer tee times that end up not being available?
- I am a GolfNow Rewards member. If I reserve through Golfshot will it recognize that?
- How far in advance can I book a tee time?