What if the club icon on my watch is red?

If the club icon on your Apple Watch screen is Red, that means that the Auto Shot Tracking setup is not complete:

                                                 

The icon should be White to indicate Auto Shot Tracking is ready to use:

                                                   

To diagnose the issue:

Please swipe right/Page left to the Auto Shot Tracking screen. This screen will give more clarification on what is preventing the Auto Shot Tracking feature from being successfully set up. 

The most common issues are: 

Orientation:

You need to wear the watch on the leading wrist of your swing. This wrist must also be inputted in your Apple Watch settings. IE if you are wearing your watch on your left wrist, 'Left Wrist' must be designated in your Apple Watch device settings.

For guidance, check out our FAQ article:

https://shotzoom.zendesk.com/hc/en-us/articles/360063150313-What-wrist-should-I-wear-my-watch-on 

SwingML:

Ensure that SwingML is downloaded successfully to your watch. For guidance, check out our FAQ article:

https://shotzoom.zendesk.com/hc/en-us/articles/360061267454-What-if-the-SwingML-Auto-Tracking-software-is-not-loading-successfully-

Not at course:

When you are not at the golf course physically, the red icon will appear.

Device not supported:

Auto Shot Tracking is compatible with Apple Watch series 4 and newer.