Sometimes, the Apple Watch may not be working as expected or it may not be properly connected to your phone.
Try these tips to troubleshoot connection and possible GPS issues:
- First, make sure that you have the latest OS on both your phone and your watch: Apple Watch: https://support.apple.com/en-us/HT204641 iPhone: https://support.apple.com/en-us/HT204204
- Reinstall the Golfshot GPS app/ Restart your phone.
- Unpair and re connect your Apple Watch with your iPhone to establish a new connection. This process takes a few minutes, so make sure you can set aside that time and keep your Apple Watch connected to the charger. https://support.apple.com/en-us/HT204568
- It is important that you keep the iPhone nearby during your round. The two devices work together to relay GPS data and scoring and are connected via Bluetooth so it is important they are close enough to relay that data; we suggest keeping it in your back pocket.
If you continue to have trouble feel free to contact our support team by emailing us at support@golfshot.com, or by selecting the ‘Send Us Feedback’ button in Golfshot Settings.